You have a video file on your device that you cannot play due to compatibility issues. Therefore, you need a tool that can convert this file into a compatible format. It is important to you that the conversion maintains the quality of the file and settings can be adjusted individually. Additionally, batch processing would be helpful if multiple files need to be converted. You also want to have the option to save the converted files directly to services like Google Drive or Dropbox.

CloudConvert is your ideal tool for solving this problem. It not only allows you to convert your video file into a compatible format but also maintains the quality of the video. With customizable conversion settings, you have full control over the process. The batch processing function is also practical, allowing you to convert multiple files at once. It's also pleasing that you can save the converted files directly to Google Drive or Dropbox. Therefore, CloudConvert provides an efficient, high-quality, and user-friendly solution for your compatibility issues.