I am encountering difficulties in attempting to convert PDF files into an image format. Despite the conversion feature of the PDF24 Converter for transforming into various formats like JPG, my PDFs are not being correctly converted into the image format. This results in a significant decrease in quality, which complicates the subsequent use of the images. Moreover, after conversion, the uploaded files cannot be found in the desired file format. These problems impair the efficiency of my work and lead to an increased expenditure of time.

The PDF24 Converter can solve the problem by optimizing the conversion settings. Therefore, it should first be ensured that the correct option for converting to the desired image format is selected. When choosing the "JPG" format, the highest available quality should be selected to avoid loss of quality. After conversion, the uploaded files can be found in the "Finished Files" section. If a problem persists, it is recommended to re-upload the files and repeat the process. Stored variables from the last use may affect the new upload. In the event that the files are still not found after conversion, there is an option to contact customer service for professional assistance.