I am having problems with the PDF24 PDF to DOCX converter. Despite successfully converting my PDF files into DOCX format, I am encountering difficulties in trying to download the converted files. The tool does indicate that the conversion is complete, but the download process simply does not start, regardless of the number of attempts or the size of the file. Consequently, I cannot access my converted files, which means I cannot edit them either. This issue prevents me from carrying out my work efficiently and completing my tasks on time.

To resolve the issue with downloading the converted files in the PDF24 PDF to DOCX converter, you should check your internet connection and ensure that you don't have any VPN services or adblockers enabled. Additionally, you should try updating your web browser or using a different one. If this doesn't help, clear your browser's cache and cookies and try again. If these steps do not solve the problem, it might be due to a temporary issue on the server side of PDF24. In this case, it would be advisable to try again later or to directly contact PDF24 customer service.