While attempting to convert an audio file into a different format, the user encounters difficulties. The problem may lie in the compatibility of the format or in the specific settings of the conversion process. Despite the large number of supported formats that the online tool CloudConvert provides, the conversion of the audio file can become a challenge. The process becomes more difficult when the user intends to convert the file in batches, which is however a feature of the tool. Furthermore, the user's goal is to maintain the high quality of the audio file even after the conversion.

CloudConvert can assist with the aforementioned challenge by allowing the user to adjust various settings of the conversion process, which can overcome the issue of format compatibility. Through the support of batch processing, it's possible to convert multiple audio files at once, significantly simplifying the process. Furthermore, CloudConvert ensures the retention of a high file quality after conversion. Should the user opt for one of the premium options, this opens up access to an even wider range of functions. With direct storage to services such as Google Drive or Dropbox, CloudConvert also offers a simple solution for managing converted files.