As a user of internet access, the question often comes up whether the provider is actually providing the promised internet speed. This uncertainty can be particularly noticeable in activities such as streaming, online gaming or video conferencing, which require a consistently high internet speed. Contacting customer service and asking for clarification can take a lot of time and patience. An independent speed check is often also difficult as there may be a lack of appropriate specialist knowledge. Therefore, uncertainty about the actual delivery of the promised internet speed poses a recurring and burdensome problem.

The Ookla Speedtest helps solve this problem by providing users with a straightforward and accurate tool for measuring Internet speed. By determining the download and upload speeds as well as the ping time, it gives the user a clear overview of the performance of their Internet connection. The test can be performed on various servers worldwide, which allows a comparison of speeds. In addition, the Ookla Speedtest keeps the user's test history, making changes over time or between different providers traceable. The service is available on various platforms and can be used easily and flexibly. Therefore, users can independently and specifically check their Internet speed to determine if the provider is delivering the promised performance. This avoids the time-consuming contact with customer service and provides a reliable basis for discussions with the provider.