The problem pertains to the use of the WeChat web application. Despite the fact that WeChat offers a myriad of functions, including games, it is noted that users are unable to play simple games on the web version of this platform. This problem seems to impact the overall experience in using WeChat as the games are an integral part of the services offered. It is unclear whether the issue stems from technical shortcomings of the website, compatibility problems, or user understanding issues. Hence, it is crucial to address this problem in order to enhance the usability of WeChat web.

Tencent has recognized the problem and made corresponding optimizations in a recent update of the WeChat Web application. Thanks to an improved technical framework and enhanced compatibility with common web standards, the gaming functions can now also be used via the web version. Clearly defined game instructions have been inserted to give users a better understanding and easy handling. Thus, the gaming experience on WeChat Web is improved and comprehensive use of the platform is enabled. With this update, Tencent not only enhances the user-friendliness of WeChat Web, but also ensures that no important aspect of the app is lost in the web version.